FURRFOX1´S COMMISSIONS
Terms of Service
By purchasing draw from "FurrFox1", you are agreeing to the terms listed below.
read carefully
I. General Terms
● To apply for a commission you must be over 18 years of age, if you are a minor you agree to have the consent of a responsible adult when applying for a commission.
● You can consult for a commission without compromise.
● English isn't my mother language, Spanish is, so it's better for your description to be brief and clear.
● I have the right to reject any order if I feel uncomfortable, violate the Terms of Service or I decide it for any reason, offering or reserving the reasons.
● No misbehavior will be tolerated and your order / commission will be canceled if it occurs. The client may be blacklisted.
● My Terms of Service are subject to sporadic changes.
II. Slots
● Ask availability.
● To claim a slot you must contact me with the following information:
-› Commission type;
-› Character reference (Ref sheet or Ilustrative art);
-› Specify the idea and any details about the character, pose, expression, action, etc.
● When the commission has been agreed, the slot will be awarded once the payment has been received.
III. Payment
● The payment will be divided into two parts. The first part will be the sketch; and the second part is the lineart, color and shading.
-› Or you can send the entire payment.
-› Keep in mind, PayPal charges me 0,30 USD and the 5,4% of the money that you send (tips and small additional payments must be sent at the same time you pay the commission).
● No commission will be acepted, started, or completed without paying beforehand.
IV. Working / Process
● You may keep track of comms through my Trello queue
● When the order is started, W.I.Ps will be provided to you for each completed stage or for any questions about the order.
● The final work will be given in HQ *.png format.
● Final works have a watermark and a signature.
● Nothing from a completed piece can be changed.
● I don't work with deadlines. The time to complete a commission can be between 1 week to 3 months depending on many factors, such as:
-› Health;
-› Arrival order;
-› Complexity;
-› School, work and family issues;
-› Emergencies of any kind.
V. Customer Satisfaction
● I will try to do everything I can to make my customers happy.
● If the customer requests different versions of the order (such as colour changes on backgrounds, outfits or variations), depending on the complexity, they can be delivered free of charge.
● Be reasonable about your sketch edit requests, I will only be able to edit the piece 3 times before you are either charged or denied any additional edits. Make sure to take a good look when you get the work in progress and take your time to approve it!
● Large corrections after the sketch phase cost a minimum of $5 and can reach up to an indefinite amount depending on the type of commission and complexity of the correction so please be very clear on what you want done.
● If I consider that the order is taking too long to be completed, the customer will receive an bonus gift as compensation.
VI. Refund Policy
● Once I've received the payment, the customer cannot request a refund under any circumstances, so it is the responsibility of the client to pay a commission.
● A commission will be fully refunded as long as:
- I, the artist, decide to cancel the commission for a good reason.
● A commission in process cannot be canceled, therefore it cannot be refunded.
● Finished works are non-refundable.
● Chargebacks filed after the commission´s completion will be invalid.
VII. Copyright / Usage policy
● I, the artist, have all the rights to the produced artwork, not the customer, therefore I'm allowed to use the copyrighted artwork to:
- Promote myself within any place or site and display it anywhere to my liking;
- Use cancelled orders for doing YCH if I see that appropriate;
- In case of requesting a private commission, I only will not be allowed to publish the work produced.
● The client will be allowed to:
- Use the copyrighted artwork for personal use only unless agreed otherwise;
- Print the art and claim the right of their character(s) but not the drawing itself;
- Use the art to promote themselves with proper credit given to the artist;
- If you sell the character with the commissioned artwork . Include the downloadable content in the character's selling folder, with credit clearly given and watermark intact.
● If the client infringes the copyright rules in any way, all the rights granted will be withdrawn.
An infringement is considered:
- Reproduction / use of the copyrighted artwork commercially (Make money from my work in some way);
- Taking credit for the creation of the artwork;
- Remove any watermark / signatures;
- Making NFTs with the artwork;
- Altering the artwork without my, the artist´s, consent.
Disclaimer:
If you haven’t read these terms and conditions before asking me a commission, it doesn’t mean that you have the right to invent others, to complain or to ruin my reputation as artist publicly for my way of working; the terms and conditions exist and are accessible.
When you request a commission, you accept all said in these terms automatically, no matter if you've read them or you haven't.